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What To Look For In A Home Care Assistance Agency

If your loved one is getting to the point where they can no longer take care of themselves, it is time for you to intervene. If your loved one isn’t in very poor health, a nursing home is not yet necessary, however, your loved one still needs assistance. An excellent solution to your problem would be to work with a home care assistance agency. These types of agencies will send a health aide to your loved one’s home on either an hourly or a live-in basis, making sure that they get all the care that they need. Before you hire anyone, you should know what to look for in home care assistance San Antonio. This agency is in charge of the person caring for your loved one, therefore, you can and should ask questions.

Is the Agency Licensed By the State?

In San Antonio, all home healthcare organizations must be licensed by the state. Not only should you ask if the agency is licensed, you should also ask to see the agency’s license. Just because an agency says that they are licensed, it doesn’t mean that it is true.

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Is the Agency Certified by Medicare/Medicaid?

If your loved one’s Medicare and Medicaid are going to pay for their home care, the agency would need to be certified by Medicare and Medicaid. Most people cannot afford to pay for hourly or live-in care for their loved one out of their pocket, therefore, they will need to work with an agency who will be paid by Medicare and Medicaid. If they aren’t, the care would not be covered. In order for agencies to be certified through these entities, they must meet the requirements for financial management and patient care.

How Does the Agency Screen Their Employees?

If the agency itself checks out, you now need to make sure that their employees go through a thorough screening process. A good agency will do a thorough background check on their potential employees, including a criminal background check and a credit check. You should also make sure that the agency follows up with all of the employees’ references before hiring.

What Services Are Offered?

It is important that you find out what services the agency offers before you hire anyone. If your loved one needs certain types of care, such as physical therapy, oxygen therapy, or any special care other than help with hygiene and routine, day-to-day activities, you need to be sure that the agency is qualified.

When you hire a home health aide to care for your loved one, you are putting their life in this persons had. This is why it is so important to know what to look for in home care assistance San Antonio. When you work with an agency that you can trust, you will have peace of mind that your loved one will be taken care of.  

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